Contact information
Customer Support Details
Juzqem is operated by juzqem.
Last updated: October 13, 2026
The following terms describe how we support purchases from our store.
How to reach us
Email support@juzqem.shop or call (617) 267-3400. Support hours: Weekdays 9 AM to 5 PM.
1. Business identity
juzqem operates the brand and online store at juzqem.shop. The domain, support channel, and business details on this page are the official public contact points for this storefront.
2. Order support
Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.
3. Contact details
Email: support@juzqem.shop
Phone: (617) 267-3400
Business address: 200 Newbury St, Boston, Massachusetts, 02116, United States
4. Business hours
Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.
5. How we respond
Contact support@juzqem.shop or (617) 267-3400. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.
6. Returns and delivery questions
Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.
Contact information
| Store | Juzqem |
|---|---|
| Legal operator | juzqem |
| Business address | 200 Newbury St, Boston, Massachusetts, 02116, United States |
| support@juzqem.shop | |
| Phone | (617) 267-3400 |
| Support hours | Weekdays 9 AM to 5 PM |